Privacy Policy

What data Zyvron may collect

Zyvron may receive information you choose to share when you contact us through the website, email, WhatsApp, or a revenue recovery review request. This may include your name, business name, email address, phone number, city, business type, enquiry details, and the main issue you want reviewed.

Zyvron may also process information shared by a business or its customers for enquiry response, follow-up, workflow setup, reporting, and support.

Why Zyvron collects it

Zyvron uses this information to respond to enquiries, understand business needs, prepare recovery reviews, set up workflows, route conversations, provide reporting, and support the managed revenue recovery service.

Zyvron does not sell personal information.

WhatsApp, Instagram, and customer-list data

If a business shares WhatsApp, Instagram, enquiry, lead, or customer-list information with Zyvron, it should only share information it is allowed to use for customer communication. Zyvron uses that information for agreed enquiry handling, follow-up, reactivation, routing, and reporting work.

Third-party tools and service providers

Zyvron may use third-party tools such as hosting, email, WhatsApp/Meta-related services, analytics, or automation providers to operate the service. These tools help with website hosting, communication, workflow setup, reporting, and support.

Data retention

Zyvron keeps information only for as long as it is useful for responding to enquiries, providing services, maintaining records, or supporting the business relationship. Exact retention needs may vary by workflow and will be confirmed where needed before onboarding.

Deletion or privacy requests

For privacy requests, contact zyvron.business@gmail.com. Zyvron will review the request and respond using the information available.

Consent and opt-out

Businesses using Zyvron are responsible for making sure they have appropriate permission to contact their customers. Customers who do not want follow-up should be removed from future outreach where applicable.

Clinic/healthcare note

Zyvron does not provide medical advice. For clinics, Zyvron should only be used for enquiry handling, appointment-related follow-up, and routing to the clinic team.

Contact

For privacy-related questions, contact: zyvron.business@gmail.com